The Tablet KOT (Kitchen Order Ticket) System in PMS Plus is designed to streamline order-taking and kitchen communication for restaurants, hotels, cafés, and multi-cuisine outlets. By enabling staff to take orders directly on a tablet and send them instantly to the correct preparation stations, this system improves service speed, accuracy, and overall customer experience.
Core Features
Tablet-Based Ordering : Take customer orders directly on a tablet for faster service.
Instant Kitchen Routing : Send orders instantly to kitchen sections without manual intervention.
Detailed Item Information : Include modifiers, preparation notes, and priorities for accurate execution.
Multi-Section Support : Automatically route orders to multiple sections (kitchen, tandoor, bar, bakery) based on item categories.
Integration with Hardware : Fully compatible with printers and kitchen display screens for seamless operations.
Offline Queue with Auto-Sync : Orders are queued offline during connectivity issues and synced automatically once restored.
Controls & Security
Role-based access for staff using tablets
Audit trail for every order, modification, and cancellation
Secure device integration with POS and inventory modules
Benefits & Use Cases
Faster Service
Orders are delivered to kitchens instantly, reducing wait times.
Error-Free Execution
Clear item details and modifiers minimize mistakes.
Multi-Cuisine Ready
Perfect for outlets with multiple preparation stations.
Real-Time Updates
Kitchen display screens keep staff informed about order status.
Business Continuity
Offline queue ensures uninterrupted service even without stable internet.
Feature Summary
- Ordering : Tablet-based order entry, Modifier and priority support
- Kitchen Routing : Multi-section routing (kitchen, tandoor, bar, bakery)
- Hardware Integration : Works with printers and kitchen display screens
- Connectivity Management : Offline queue, Auto-sync after network recovery
- Operations : Real-time kitchen updates, Section-wise order monitoring
