Updated Date: 08 June 2026
Introduction
This Privacy Policy describes how Webline Infosoft Pvt. Ltd. ("Webline", "we", "our", or "us") collects, uses, stores, and protects information when you use PMS Plus and related services.
PMS Plus is a software solution designed for hotels, restaurants, retail businesses, and other commercial establishments.
Information We Collect
To provide account registration, authentication, licensing, and customer support services, we may collect the following information:
- Business Name
- Contact Person Name
- Mobile Number
- Email Address
- License and Registration Information
- Device and Application Information required for authentication
This information is collected only for business communication, account management, product activation, customer support, and security verification purposes.
OTP Verification
PMS Plus may use mobile number or email verification through One-Time Password (OTP) services during registration, login, password recovery, or account verification processes. This helps us ensure account security and prevent unauthorized access.
Business Data
PMS Plus allows customers to manage operational business data including billing, inventory, reports, customer records, reservations, and related business information.
Offline Installations
For offline desktop installations, business data is stored locally on the customer's device, server, or infrastructure under the customer's control.
Cloud and Mobile Services
For mobile applications and cloud-enabled features, customer data may be securely stored on servers managed by Webline Infosoft Pvt. Ltd. or authorized hosting providers to enable synchronization, backup, remote access, and related services.
How We Use Information
- Account creation and management
- Product activation and licensing
- OTP verification and authentication
- Customer support and communication
- Product updates and service notifications
- Security monitoring and fraud prevention
- Service improvement and maintenance
We do not sell, rent, or trade customer information to third parties.
Data Security
Webline Infosoft Pvt. Ltd. implements reasonable technical and organizational safeguards to protect customer information from unauthorized access, disclosure, alteration, or destruction.
While we strive to maintain secure systems, no electronic transmission or storage method can guarantee absolute security.
Data Sharing
We do not share customer information with third parties except.
When required by law or legal process
Data Retention
We retain registration and account information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Customers may request account closure subject to applicable legal, contractual, and business requirements.
User Rights
Customers may contact us to:
- Update account information
- Correct inaccurate information
- Request account-related assistance
- Inquire about stored registration information
Third-Party Services
Certain services such as SMS gateways, email providers, cloud hosting platforms, or payment providers may be used to support PMS Plus operations. These services are governed by their respective privacy policies.
Changes to This Privacy Policy
Webline Infosoft Pvt. Ltd. reserves the right to modify this Privacy Policy at any time.
Contact Information
For any questions regarding this Privacy Policy, please contact:
Webline Infosoft Pvt. Ltd.
Website: https://pmsplus.in
Email: support@webline.in
Address: 1st Floor, Abhishek Tower, 18-19, Subhash Rd, Irigation Colony, Karanpur, Dehradun, Uttarakhand 248001
Phone: Contact details available on the official website.
